Return Policy

  1. What is the return policy?

You can return your merchandise to our warehouse up to thirty (30) days from the receipt’s date for that item. Returns and exchanges must be new; unworn/unused; and with original tags, labels, packaging, and accessories.

  1. Are they any exclusions the return policy?

    • Item appears worn, washed or used;
    • Sanitary lining has been removed from an undergarment;
    • Item was damaged after delivery;
    • Item is altered;
    • Item is returned with holes;
    • Item is stained (dirt, makeup, food, etc.); and
    • Item is returned without attached tags, manufacturer’s tags and/or any accompanying materials that were originally included when the item was received.
  1. What happens if I return items after the thirty (30) day return policy?

We will not accept your return, and your merchandise will be donated to a charity of our choice. A refund will not be credited to your account.

  1. Are there any fees associated with returns?

When you start the return process, if you choose to receive a refund to your original payment method, we’ll deduct $9.99 from the credit you’ll receive to cover return shipping costs when using our return label. If the return is our fault, we’ll cover this charge. Original shipping charges are not included in the refunded price. Keep in mind that the refund method you choose at the time of completing the return process is final and cannot be changed.

  1. What If I want to return a gift I received?

We’re glad to help with your gift return. Please contact us and provide the original order ID, and email address. We’ll process the return and send you a return label. You may either (1) accept a refund to the original purchaser; or (2) exchange your gift for comparable valued item(s).

  1. How do I initiate a return within the United States?

Download the return form found on the footer of the website, fill it out, and email it to shop@f1miamigp.com

  1. How long does it take to process my return?

It can take up to 10 business days to receive and process your return. Once processed, it can take 2-7 business days for your refund to reflect on your account statement. You’ll receive a confirmation email once completed.

  1. How do I track the status of my return?

Email shop@f1miamigp.com for updates and information on the status of your return.

  1. What if I accidentally ship an item to you that was not purchased on your site?

WE ARE NOT RESPONSIBLE FOR THE ACCEPTANCE, SAFEKEEPING AND/ OR RETURN OF ANY ITEMS THAT YOU SHIP TO US IN ERROR (I.E., ITEMS THAT WERE NOT PURCHASED ON OUR SITE) (“ERRONEOUS RETURN”). If we nevertheless receive and accept an Erroneous Return, we may require, in our sole discretion, that you pay a reasonable processing and shipping fee in order to cover the costs of shipping the Erroneous Return (“Return Fee”) back to you. Once received, we will use commercially reasonable efforts to notify you and hold the Erroneous Return for a reasonable period of time not to exceed 30 days. If we are unable to contact you or we do not receive payment of the Return Fee, if any, during that time, we may destroy the Erroneous Return or donate it to a charity of our choice.

 

Please complete and submit the return form linked below